I’m not sure if it’s only a term used in the UK – but “I’d like to see the manager” is a very British way of saying that I have a complaint. Anyone who knows a Brit will know that we’re not great at making a complaint – we tend to just moan after the […]

As regular readers will have noticed, I’ve moved my blog posts to a daily frequency. I was concerned that I’d find enough to write about – but in the last two weeks I’ve been struggling to filter buckets of ideas and prioritise topics. Yesterday, I had the opportunity to interview the co-founder of a new […]

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I had mentioned in an earlier post that I’d alway used an FT Business book as my “bible” for Business Planning. Mick Cope had quite an act to follow with his book – “Personal Networking”. The book is both a “quick read” and a “handbook”. QUICK READ – Taken at speed you can get lots […]

As mentioned in my previous post – I’ve been reading (and getting inspired by) Keith Ferrazzi’s book “Never Eat Alone”. Some of the presentation is definitely aimed at the US market (who are much more “forward” than us shy/retiring Brits) – but the principles dealt with in the book are excellent. There are several areas […]