I’ve recently discovered the blog of Christopher C. Penn. He’s an excellent writer on many business topics – and an expert in email marketing and social media. Digging through his past blog posts – I found an interesting visualisation of Personal Networks and their interaction with employees and the company they work for. Christoper says:- […]

Apologies for this very British post! Hopefully, the international audience of the blog will find it relevant and interesting too. The BBC broadcast a thought provoking programme this week – “Posh & Posher” presented by Andrew Neil (former editor of the Sunday Times). Although the programme focussed on the British Education system – and the […]

I finished Chris Brogan and Julien Smith’s book “Trust Agents” while on holiday. It’s inspirational – with nuggets and ideas throughout. I tried out a new method for marking up interesting points in the book – using Snopake Index Tab Arrow High Lighters – as you can see from the picture there were lots of […]

Observing the world at the moment is like watching a multi-car motorway pile up. It all seems to happen so slowly – but it’s inevitable that when the brakes are applied by some and directions changed by others that a big crash will happen. My background is in print media and photography. I’ve written in […]

I’m not sure if it’s only a term used in the UK – but “I’d like to see the manager” is a very British way of saying that I have a complaint. Anyone who knows a Brit will know that we’re not great at making a complaint – we tend to just moan after the […]