I’m not sure if it’s only a term used in the UK – but “I’d like to see the manager” is a very British way of saying that I have a complaint. Anyone who knows a Brit will know that we’re not great at making a complaint – we tend to just moan after the […]

I’ve recently discovered the blog of Christopher C. Penn. He’s an excellent writer on many business topics – and an expert in email marketing and social media. Digging through his past blog posts – I found an interesting visualisation of Personal Networks and their interaction with employees and the company they work for. Christoper says:- […]

It never ceases to amaze me how the world connects. The “dots” we create as we meet people, take on new experiences and generally make our mark on the world often join together to create startling insights and opportunities. One of my favourite examples of this comes from Steve Jobs. If you get a chance, […]

Well I love chocolate – and I’m fascinated by Personal and Social Networks … so what could be better than a new up and coming venture called Social Chocolate? The venture seems to have gathered a team of really high-profile folk. The leader is Creative Director, Jane McGonigal – you might have seen her on […]

I really don’t like the “what do you do?” question. I don’t like to be asked it – and I try not to ask it of others (although when my limited smalltalk dries up, it has been known). However, I realise that these days before we meet, I might have “googled” you – and you […]