I was recently asked to give a talk to a group of small business owners and entrepreneurs on the subject of mentoring. As anyone who has been asked to give a talk will know – the preparation is usually started with a quick session on Google. So here were my results….

I found a good definition – “Mentoring is to support and encourage people to manage their own learning in order that they maximise their potential, develop their skills, improve their performance and become the person they want to be.”. Quite inspiring…

I also found out via Wikipedia that Mentor was a person in Greek mythology – and I found another definition “someone who imparts wisdom to and shares knowledge with less experienced colleagues. It also brought back to me the word “protégé” – which seems to have slipped from common use. This is someone who is being mentored (a mentee in common speak these days).

I have been lucky enough to have had some brilliant mentors in my journey firstly as a photographer and then as an entrepreneur. Latterly, I have also taken on this role for other people – including an aristocrat, a professional sportsman and a property developer.

These days, increasingly there is access to professional mentors/psychologists/life coaches – and I think they serve a purpose. However, at its purest the relationship of a mentor/mentee is a partnership. There has to be a chemistry – a meeting of energies that motivate both sides to really work. It’s not a pure paternal relationship (although age difference might make it feel that way) – both sides have to gain.

I love the quote (although I cannot find the source) that “people come into your life for a reason, a season or a lifetime.” A mentoring relationship can be any of these. Certainly I have experienced all the versions.

For example, in the 90s, my business changed when the Getty family and Bill Gates moved in to the “cottage industry” of the photography world. I have two mentors who helped me through. You can read more about that experience here – but in essence I had a mentor, Chad Murrin of 3i, who introduced me to the world of corporate finance and venture capital (he remains a friend today). At the same time, I had a short term mentor in the form of Tom Kirby of Games Workshop – he helped me understand strategy (which drives all my thinking today). Both had an illuminating effect on my life for reasons, seasons and lifetimes.

Since the sale of my business, I have tried to use my experience to help others. I have found the relationships two-way. I believe I have managed to learn more, find different views and hone some of my skills – while sharing my experience. I am very clear on what I can offer to people. It’s a passion to get individuals to lift their heads from their daily grind and consciously decide where they are going. This is coupled with my desire to get people to look around and find solutions away from the narrow path they often tread. “Head up – mind open” is always my mentoring message.

Going back to the original definition I found – we all have a drive to “become the person we want to be.” I believe that you cannot do this by sitting on your own reading self-help books and making plans. John Lennon had it right “Life is what happens to you while you’re busy making other plans.” You need to get out and live life – and that means meeting people. You will know when the chemistry is right and you have met someone that you can be a mentor to – or ask to be mentored by. Avoid the professional life coaches, unless you have a very specific issue to deal with – get out and meet a mentor today! Two final quotes (you can tell that I love them).

“You are the same today as you’ll be in five years except for two things, the books you read and the people you meet.” ~ Charlie “Tremendous” Jones

“…often it is strangers who help us make sense of where we are going and who we will become.” ~ Herminia Ibarra “Working Identity”

I love Wow projects – and am always happy to chat over a coffee in Bath. I’m currently working as co-founder of a startup business Climbing Fish (inspired, of course, by a quote “Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid” ~ Albert Einstein

Observing the world at the moment is like watching a multi-car motorway pile up. It all seems to happen so slowly – but it’s inevitable that when the brakes are applied by some and directions changed by others that a big crash will happen.

My background is in print media and photography. I’ve written in the “project and tales” section of the site about some of my experiences at the cutting edge of digital photography in the early 90s. Less than 20 years on, I’ve just witnessed the inevitable crash of a big juggernaut as Kodak filed for bankruptcy.

Everyone could see it coming. No matter how brakes were applied, a new course steered or the attempts to accelerate away from danger – it crashed.

Much discussion has been had about the demise of newspapers. The focus has been on the outdated business models – and how only on-line paywalls can hope to sustain excellent journalism. The crashes have already started to occur in the US regional newspapers – and was well illustrated in the excellent docufilm – “Page One – Inside The New York Times”. In the UK, there has yet to be a major crash. Although many would connect the closure of the News of the World as much with economics as Murdoch’s empire trying to distance itself from phone hacking.

The bigger crash I can see is the inevitable demise of the whole print industry. It’s a supertanker powering towards a reef. If I’d have said this 5 years ago, you would have thought I was mad. But now, it seems to add up. Will the printing presses be running in 10 years time? I don’t think so – except as a “side show” like black and white photography darkrooms.

I used one of the first digital cameras in 1994 at the Lillehammer Olympics. I was part of a select few to use these prototype models at the games. At that Olympics, professional photographers alone shot 700,000 rolls of film. The images were carefully selected – and a number of them used in newspapers, magazines and books. In the 18 years since that first breakthrough, more pictures are used because of so many digital platforms being available. There will be 5-20 pictures shown on newspaper websites to back up the 1-2 pictures used in print. No mainstream photography is created using film – and printing is limited to when a picture needs framing at home. I’ve seen it happen in one great industry – and the printing presses invented by Johannes Gutenberg in the 15th century are next on the crash list.

I am typing this sitting on a train heading through Switzerland. Around me, I cannot see a newspaper – but plenty of people tapping and viewing content on iPhones and Androids. I’ve just been through the airport – and Kindles/iPads outnumbered book readers (and it’s early days for these reading devices). I still love reading a book in print. I’ll never stop loving it (much like the desire to process a film, put the negative in the enlarger and create a print through trays of chemicals). All that nostalgia will pass though, and I am sure the screen will win.

There is no doubt that Steve Jobs led the revolution on devices to consume content. However, when we look back in history – the real destroyer of Gutenberg’s legacy will be seen as Mark Zuckerberg. He brought hundreds of millions of people from around the world to their screens to engage with friends and consume content on Facebook. Make no mistake, many media companies engage on-line – but Zuckerberg’s Facebook has made screen consumption – at the desk or on the move – mainstream.

I had a brief email exchange with Jon Ferrara of Nimble the other day. He’s quite a visionary. I’d forwarded an article from Chris Brogan saying to get things done it helps to write out 3×5 index cards and put on your desk. Jon’s view was that this was “too old school”. I think he’s right – although I don’t know if I can ever give up scribbling my to-do list and musings in my Moleskin notebook (I have tried many, many to-do list software solutions). Jon’s company, Nimble, is redefining how individuals do business – and it’s on-screen.

Last week, I went to a board meeting at home in Bath. There were nearly 50 pages to print – so I took my iPad with PDFs loaded. It worked well, I “saved a tree” – and got nearer than I’ve ever been to the old ideal of the “paperless office”. I also read that at this year’s meeting of GE’s top executives, presentation materials will be available only via iPads.

I’m sure those of my age and older have heard these arguments before. It happened when television came on the scene. Newspapers were definitely going to die.

It’s different this time. This new wave will not just take out newspapers in their printed format – it will leave in its wake bookshops, magazine stands, printing presses, ink makers and paper suppliers. I am sure Gutenberg would be delighted. His solution was built for no other purpose than to spread “the word”. Gutenberg was the 20th Century’s greatest inventor – this millennium has started with Mark Zuckerberg in pole position. Like it or not (and there are some elements I certainly don’t like) Zuckerberg is spreading the word (and it’s not with ink on paper). There’s a new “Berg” on the block!

Bath Digital Festival is hosting a debate “Digital has killed the print industry and infantilised us in the process” at The Pump Rooms on Monday 19th March at 8pm. Tickets are £8. For more information click here…

It’s been interesting to read the comment pieces by Greg Ingham and David Maher Roberts in the Bath Chronicle over the past month.

Bath = old people, or Bath = a cool place to do business?

‘Bath can be England’s tech capital’

Bath’s ‘tourist toytown’ image hits growth

For my part, I am an entrepreneur who moved to Bath earlier in the year – and I thought my “fresh eyes” might be able to offer a slightly different view.

Greg and David are both right – the economy of Bath will gain greatly by the growth of creative and technology businesses.  However, I believe that the late Steve Jobs had it right – and that the biggest opportunity is at the intersection of liberal arts (creativity) and technology.  

It’s important that these Bath communities work in concert to develop world class businesses together – not in isolation.  This seems to already be in action with organisations like Bath Spark and Creative Bath working together – but it needs to generate new ventures.

I am not convinced that creation of technology or creative hubs by the council is the answer. Property is crucial – but it’s leadership that really matters.  I see young entrepreneurs like David Kelly at Storm building a business, finding property and leading the charge.  The very best model that I have seen is The Dispensary – which is run by Peter Whitehead of the creative agency, Radio. He has made a real personal commitment to one of Bath’s historical buildings – and shares if with many other creative businesses big and small.  This is the sort of model that should be supported with tax breaks, rates relief, etc. That should be the supporting role of local government – catalysing, not doing.

The theme of crossing over and intersecting could equally be applied to Greg’s piece last week entitled “Bath = old people, or Bath = a cool place to do business?”.  I’m very grateful for the older generation who come to Bath as visitors and spend their hard earned cash with our tourist trade.  It helps to make the city such a beautiful place to live and work – and supports so many services that we would not have without them.  I am sure that is the “old people” that Jeremy Paxman had in mind when Greg spoke to him.

What Greg misses is that there are many older Bath residents who through their experience could help many of our growing businesses. 

The city has a fantastic history – and seems to have pioneered this arts and technology intersection with organisations like the Bath Royal Literary and Scientific Institution (which a contact recently referred to as having a “seemingly octogenarian audience”).  I’ve lived through a generation which has successfully dispensed with racism and sexism – but sadly agism is a trait we have not yet cast off.  I’m in my late 40s – and consider it a great age that gives the right balance between youthful enthusiasm and historical experience.  My point is that bringing young and old together will benefit development of business. Young entrepreneurs want to gain experience – and older folk want to still be in touch with new ideas.  The interchange of enthusiasm and experience is essential to grow meaningful businesses.

Let’s not try to polarise that we have to chose between Old or Cool – much like Creativity and Technology, the “sweet spot” is when they meet!

This week I went to a networking evening in Bristol called South West Founders. I’ve been meaning to go for ages – since moving to Bath earlier in the year. I finally got around to it because I’d planned to meet with a friend, John Lynch, for a few beers – and we decided a trip to Bristol might work.

If you have read the blog before – you have probably seen my post “I HATE Networking”. That reports on a networking event in Bath that I attended – and hated. Interestingly enough, two guys spoke at that event who I have now become friends with (Mike Ellis and Dave Kelly).

I thought that tagging along with a pal might help with my dislike of networking events – and it did. John was great company – and filled in nicely during those initial “wallflower” minutes.

I’m known for being a little too flippant – it’s the “scouser” blood in me. When we arrived, we were given a couple of stickers to write our names on – and with a box to simply say why you are attending. In a rush, I decided my best/wittiest response was “I’m Driving John Home”.

This allowed me to make some anecdotal observations on the “networkers” at the event:-

BADGE SCANNERS – there were many people who would walk slowly around the room and scan badges. I watched a few of these – and when they read why I was there – promptly moved on without chatting (they assumed I was John’s chauffeur and just bumming a free drink).

WHAT DO YOU DO TYPES – there were some who engaged in conversation, but ignored me when they read the badge and focussed on chatting with John. Again, did say hello – but assumed I was not worth chatting to as I was just John’s driver

I’LL SPEAK TO ANYONE – there were many fun, open people too. They chatted about a variety of subjects, took an interest – and ignored the badge. If I’d had green hair – they would have been the same. My sort of people.

I did some preparation for the event. It was arranged via the MeetUp site – and all the attendees had a profile and contact details. There was no-one who specifically sprung out as a “must see” contact – but I did follow a few people on Twitter.

Interestingly, one of the guys who I followed on Twitter I didn’t get the chance to meet. However, we’ve since followed up/met on-line and are getting together early next week for a bite to eat and swap ideas.

Lessons learnt?

… for me … don’t be too flippant, it might put off people talking to you

… for others … never judge a book by its cover (or a guy by his name badge)

… and finally … off-line networking and on-line networking mix. The people who attend the same event probably have something in common. Don’t work the room, it’s a long term game – and you might be as likely to make that connection on-line. Do prep – and read the attendees list.

As for “Driving John Home”. I got badly lost in Bristol, couldn’t properly partake in the free drinks (kindly sponsored by the nice guys at local VC Eden Ventures) and then lost my car park ticket (had to pay an extortionate amount for a full day!). We’ll be taking the train next time – and I will be more sensible with what I write on my badge.

Building my personal website has been a stressful experience. It has produced frequent crisis of confidence. I’m not naturally a self-promoter – and I blush as I write this article about narcissism.

My “bible” during the build has been Lynda Gratton’s book – “The Shift: The Future of Work is already here”. It’s an excellent, recommended read. It’s been mentioned in a previous blog post - and I am sure will feature in many more. Lynda’s book also formed a significant part of The Economist’s Special Report on “The Future of Jobs”.

Lynda peppers the book with quotes about the challenge to balance narcissism with reputation building and personal branding”:

“These are also the people who will tread the fine line between out-and-out narcism and a more nuanced presentation and branding of self.”

“Walking the line between personal branding and making a mark, and out-and-out narcism, will be increasingly important.”

“I don’t want to confuse narcissism with this reputational building. It’s not narcissistic to want to build a trusted personal brand – it’s vital.”

It’s encouraging – but doesn’t give you much of a safety net. Being a pioneer – can mean you fall flat on your face and your personal branding just makes you appear a pushy, self-promoting, narcissist!

Also, while the website building process has been going on – I seem to have been bombarded by headlines such as:-

Marketing to Narcisists – by Seth Godin

Social Network Overuse Breeds Narcissism – the Daily Telegraph

In the end, I bit the bullet and did all the things that I needed to do. Some were easier than others.

I had some great help from the team at local Bath agency, Storm. Dave Kelly (the “award-winning” young boss) took the brief, Andrew pulled together a simple – but striking – design and Liam wired it all up so that it worked. It’s been quite a big build as I decided that the “Projects & Tales” area were going to be the best way to build confidence with visitors. The site is aimed at business founders who might want help – and like minded individuals who want to make contact. Lynda’s book was again useful on this:

“Attractors pull others towards them because they are seen as open, so others feel less anxious about approaching them, and they are seen as good at reciprocating, so their friends are keen to introduce their friends to them. But perhaps the most important pull of attraction is that they are seen as interesting and exciting, and create clear pathways along which others feel they can approach them.”

It would have been cheaper to just have a DIY site from About.me or Flavors.me – but I felt the “storytelling” was important. Would be interested to hear your thoughts if you get chance to compare the three sites.

Having my picture taken was pretty cringey. Despite being a professional photographer for nearly 15 years – I’d never been the “victim” of a studio photographer before. Neill Menneer from Bath studio Spirit Contemporary Photography, put me at ease. I’m pleased with the results. It was originally suggested that I could just have a “snap” done – but the professional photography makes such a difference. I think if I was running on a tighter budget I would have had the pro photo session done – and just gone with About.me or Flavors.me. I would then have worked harder on a basic WordPress.com blog to back up those sites.

Writing the project and tales was a cathartic and enjoyable experience. It was definitely self-indulgent, but an important opportunity to reflect on what I have done that I’ve enjoyed and have managed to make a difference with. Getting the tone right was important – and here I drafted in the services of my “big sister”, Sandra. She’s an experienced newspaper sub-editor. As well as knocking the writing, spelling and grammar in to shape, Sandra was able to give me an honest answer to my questions like “does this make me sound too much of a twat!” I hope she’s been honest!!!

Finally, I knew that there was one page that needed to be a bit more “sales”/pushy. That was the About Me page. I decided to outsource the writing of this. Lea Woodward offers a great service to do this. I sent her the draft of my site – and a brief on who I was trying to reach. I think she’s got the tone right – and along the way she reinforced that I should use “you” in my writing much more than “I”. Training the narcissist out of me!

Well, the site is now up and running. I’ve still not shown my wife or given her the link. I still find the idea of talking about myself and showing personal pictures in such a public way skin crawling!

I did read an article last week that did give me faith that if I come across as a narcissist, it’s not that bad.

Michael Maccoby – author of books like “Narcissistic Leaders: Who Succeeds and Who Fails” and “The Productive Narcissist: The Promise and Peril of Visionary Leadership” said:

“Steve Jobs is a text-book example of a brilliant productive narcissist, a change-the-world personality who evolved into a great leader by developing his strategic intelligence: foresight, partnering, visioning and motivating.”

RIP Steve – a narcissist the world admires!

The place you live is mostly associated with quality of environment. However, you can’t underestimate the effect it has on your ability to create.

I listened in to a BBC Radio 2 interview by Chris Evans with Victoria Wood the other day. They were discussing the creative process and Wood said: “If you have no life – you have nothing to write about.” It’s important not to become so detached that you separate yourself from the elements of life that give creative energy.

After Wood said this, Evans relayed a tale about how David Bowie calling Bono to say “I can’t write anything interesting anymore”. Bono replied “Look at where you live” – Bowie lived in Switzerland – “You need to move.” Bowie took the advice and moved to New York – and the creative juices flowed again.

I’m enjoying the benefits of moving out of the countryside and in to the city of Bath. It gives me the energy I need and the right lifestyle to get the creative mind whirring again. By coincidence, I’m off to Switzerland next week for a nice bit of relaxation – but the city (and the network of people in it) will be what brings me to life!

It never ceases to amaze me how the world connects. The “dots” we create as we meet people, take on new experiences and generally make our mark on the world often join together to create startling insights and opportunities.

One of my favourite examples of this comes from Steve Jobs. If you get a chance, watch this video of him addressing students at a Stanford University Graduation ceremony about 6 years ago.

The speech is superb – emotional and motivational. Jobs manages to make you laugh, cry and – most important of all – gets the brains (young and old) to click and tick in thought.

One part of the speech focussed on following your heart. Just doing things – that make no sense at the time. He told the tale of dropping out of college and for some reason taking a course on calligraphy. He didn’t know why he took the course – but looking back he can clearly connect this to being obsessed with getting the fonts right on the original Apple Macintosh computer. That’s why today our Mac and Windows computers have great fonts!

Steve said: “You can’t connect the dots going forward, you can only connect them going back.” That was the only part of his magnificent oratory that grated with me. Entrepreneurs can’t say can’t – and you can’t say can’t to an entrepreneur! I think building a Personal Network is the strategic pursuit of creating the dots with a view to making those connections work.

Anyway, this week’s “small worlds” in my life.

1. I bought a book that I’d had my eye on for a while – “Just My Type” by Simon Garfield. I’m not a designer – but I do like fonts. I’d seen the book reviewed – and a skim through in the bookshop convinced me it would be a fun read. I settled down at home to read the intro – and the opening of the book was about the Steve Jobs story above. I’d had it in mind as the intro for “my book” (when I finally get around to writing it!). Ah well, another excuse to not put pen to paper yet.

2. My last blog post was about Reflexivity. I’d never heard the word – and was struggling to find a meaning for it. Lo and behold, one of my twitter pals got in touch about something else – and I mentioned the word (he’s far brighter than me – so I thought he might know a little about it). He sure did:-

As it happens “reflexivity” of two types I am expert on:

– philosophical reflexivity that is concerned with the relation of concepts to experience & how they co-effect each other {example: no point in concepts of left and right if you can’t move. And that is what we find: kids with paralysis & motor difficulties don’t form spatial concepts like left and right easily}

– sociological reflexivity, especially in the work of Pierre Bourdieu the French sociologist (now dead), who pioneered the use of it in empirical studies that avoid dead ends by understanding reflexive co-relations {example: buying behaviour for Chanel No. 5 is based on idea of exclusivity. IF too many class BC&D women buy it exclusivity is destroyed & sales plummet. Therefore Chanel in the 80′s used jazz music in adverts because this put off C&D buyers & some B’s whilst A’s loved it. This re-established the “exclusivity” of their market & sales became stable again. This pattern is necessary to all long term perfume sales. Its a great example of the co-relation of cultural/economic reflexivity.}

3. My blog has been getting some serious traffic (for me) in recent weeks. I hoped it was that people had recognised my talent – but no! It’s the the release of the film – “Transformers: Dark of the Moon” that has triggered it. I wrote a post a while ago entitle “Dark Side of the Moon” – and it has managed to reside on the first page of Google’s search engine. Who says wordpress.com is no good for SEO!

The “small world” on this one is that also residing on Google’s first page for “Dark Side of the Moon” is fellow Bath Tweeter Marcus Tullius Cicer – @georgianbath!

Hoping to join the dots with my Roman colleague at a Tweetup in Bath soon…

I’m not sure if it’s only a term used in the UK – but “I’d like to see the manager” is a very British way of saying that I have a complaint. Anyone who knows a Brit will know that we’re not great at making a complaint – we tend to just moan after the event! So, when it escalates to the manager – things have gone wrong.

Our Western Culture seems to have dealt with sidestepping this quite well. The development of retail chains and food franchises means that we’re unlikely to get to look a real decision maker in the eye when the time to complain comes. The result being that our issues is “absorbed”, steam is let off – and life moves on. It’s usually an unsatisfactory “21st Century” experience.

I’ve recently moved home – and for just under 2 weeks have been a resident of Bath. One of the things that has struck me is that there is a sense of real community – a connection with people. As I’ve been walking around the city (it’s so compact – I no longer use a car to get around … yippee), I’ve realised that there are very few large businesses, franchises and chain stores – but many small local businesses.

The city also has a couple of great magazines that come out on a fortnightly basis – Bath Life and The Bath Magazine. I’ve been reading them since we decided to move the family to Bath over 6 months ago – and the local faces are becoming familiar just from flicking the pages.

What’s making me feel so good about this City? Well, I think it’s that it lacks layers. What do i mean by that? Well, what you see is what you get. The new deli in Bath, Sam’s Kitchen, is a case in point. I can read a little about the new venture in the magazine, give it a try (nice Fennel & Rocket soup!) – and guess who I can feed back to? Yes, Sam!

It’s a great community because I am only one-degree of separation from the people who want to give me service and make Bath tick. That goes both ways. If I don’t smile, if I’m rude, if I am always complaining – that’s on show too. It’s a city where one-to-one relationships – on a weak or strong level – can develop.

I feel very welcome in my new home. Relationships at one-degree work for me. It’s great to know who the boss is by looking at the name over the door or the person grafting hard behind the counter every day. I’m very happy that “I’d like to see the Manager” will not have to be in my vocabulary! I know who he or she is….

Well, I’ve said it – “I HATE Networking”.

You might find this strange coming from a guy who runs a blog called Personal Network and has been rambling on the subject on a regular basis for over 6 months. But I do!

On Monday evening, I went along to an event in Bath (soon to be my new home) – and when the presentations were over and the “chance to network” began, I just froze. It brought back many memories from the past, attending these events and just thinking “why the hell am I here?”. I got value out of the event – and have followed up with a couple of people who I listened to … but “networking” is not for me.

It’s not that I’m not a social animal – I get real energy from being around people (I am by no means a loner). It’s not that I’m the shy/retiring type – the 14 years I spent as an international photo-journalist meant I spoke to every sort of person to help get my job done. Maybe that’s the answer to my hating “Networking” – I don’t see the point.

I am also a great believer in serendipity – so crossing people’s paths and making connections is real fun for me. I suppose my way would be through making connections – the friend of a friend root. Networking is “cold calling” to me – just without the phone slam!

The crux of the matter is that personally, I dislike small talk – and meeting my objectives in not aligned to “networking” events. I’m not in a sales role – and “networking” makes me a salesman. Check out this video – it makes my skin crawl!

I have come to the conclusion that I am not alone. It would be interesting to find how many of this blog’s readers feel the same way. Networking gurus who train you to “work the room” and follow up “for a coffee” – might fit with some, but not me!

My belief that your Personal Network is your most important asset (more than house and cash) does not vary. It’s by standing back and assessing your network against your objectives that you make your plans. However, I don’t think my plans will ever include “networking” events.